16 January Law Activity Diagnosis January 16, 2016By KAMAE Management Diagnosis, Law Activity 0 - Reading time: 2 min. 40 s. In this article we will deal with a very important subject which many few lawyers do: diagnosis! There are many ways to diagnose our activity. There are indicators like: - How many new clients has your office raised last year? And new cases? - What’s the retainers’ status? - Work time VS billed time? - Billing growth VS the costs? We could ask many other questions, but this kind of important analysis is not a quick approach, because it demands the extraction of values. Then, how to do it? What we want is to take a picture of your organization in a quick analysis, using a tool called “Law firm/Lawyer Wheel”. What is it? Analyze the image below Its use is very simple. The wheel contains several areas: - Knowledge: Is there a global knowledge inside the law firm? - Growth: How is the law firm growing? - Team/Motivation: Are the team members motivated? If you work alone, are you motivated in what you’re doing? - Technology: Does the firm owns updated technological tools that help improve individual and group performance? - Procedures / Communication: Is the internal communication working? Everyone knows how to do it? Information flows in a systematic way and with well-defined procedures? - Clients (Satisfaction / Interaction): What’s the level of satisfaction of the clients? Do you get many complaints? Clients often approach you? Is there a good relationship? - Cash: How is my cash flow? - Power/ Proactivity: The team shows energy when they discuss a subject? Is it proactive about certain difficulties? You don’t wait for the client to contact you and is you that makes the first contact? Now classify each one of these items from 1 to 10 and place a dot in the respective number. Done? Next, link and connect the dots into a straight line. Fill or paint the obtained image. Look to the result and think: if the firm is a car we are now looking to its wheels. At which speed can you drive this car? Which parts must you improve to get the closest picture of a wheel so that the “car” moves the best possible way? Remember: 10 good areas represents an excellent organization, 5 excellent areas and 5 bad areas can lead to a very limited organization! Comment (0) Comments are closed.